PRIVACY POLICY

True Beauty Clinic is committed to protecting and respecting your privacy. We understand the importance of protecting our clients’ personal information and we therefore treat personal data in accordance with our obligations under the General Data Protection Regulation. True Beauty Clinic is registered in England with Company Number 11241237. Our registered office is Unit 3A, 41 Essex Street, Birmingham, United Kingdom, B5 4TT.

INFORMATION WE COLLECT FROM YOU

In order to provide high standard aesthetic medical service, the personal data we collect from you may include the following:

Enquiries - We may record your details in order to track and follow-up on enquiries. This includes personal details such as your name, age, address, e-mail address and phone number.
Medical Records - Information must be collected as part of your registration with the clinic. This includes your medical history.
Clinical photographs - This includes your before and after photographs of your treatment.
Treatment Records - This includes the detailed information about the treatment that we have provided or propose to provide.
Consent Records - We will record your treatment consent form.

USES MADE ABOUT THE INFORMATION WE COLLECT

The information you provide to us may be used for some or all of the following reasons:

To deliver treatments/services that requested by you.
To notify you about changes of our treatments/services.
To remind you any appointment booked with us.
To contact you for post-treatment follow up and care.
To contact you from time to time to market other treatments/services we provide and think may be of interest to you.
To allow you to participate in interactive features of our website, when you choose to do so.
To provide services to you from third parties, including payment processing, advertising and marketing. The third parties may require access to some or all of your information.

We cannot guarantee that the information you send us over the internet is secure, but once we receive it we will take all reasonable steps to protect the information you provide to us. If you contact us with an enquiry about our professional services but you do not subsequently become a patient, it is our policy to keep your personal data unless you instruct us not to. If you are or become a patient, we will retain contract information (including personal data) indefinitely.

YOUR RIGHTS

The General Data Protection Regulation gives you the right to access information held about you. You also have the right to ask us not to process your personal information, but if the consent is withdrawn, we cannot provide any treatment for you. You can send email to contact@truebeautyclinic.co for any related requirement.

CHANGES

If there are any changes of the privacy policy, we will post them on this page, we may also inform you if needed.

CONTACT AND COMPLAINTS

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Customer Service Team, True Beauty Clinic, 86 Hagley Road, Edgbaston, Birmingham, United Kingdom, B16 8LU or contact@truebeautyclinic.co.